Ibibazo n'Ibisubizo
Hari ikibazo ufite?

Ku bijyanye na WALLART

• Ni izihe nyungu dufite?

  

  1. Kohereza ibicuruzwa ku isi vuba.
  2. Imyitwarire myiza ya serivisi na serivisi nyuma yo kugurisha.
  3. Ubwiza bwo hejuru kandi buhendutse.
  4. Gutanga ibicuruzwa ku gihe.
  5. Kumenyekanisha ibiruhuko byihariye

• Ubushobozi bwacu bwo gukora buri munsi ni ubuhe?

  

  Amakarito arenga 1800 ashobora kurangizwa ku munsi. Amakontena agera kuri atatu ku munsi.

• Kuki twahitamo?

  

  Turi uruganda rw’umwuga rufite uburambe bw’imyaka igera ku 10, rushobora kugufasha mu mikorere myiza kandi rufite ireme rihoraho!

Ku bijyanye n'uburyo bwo kwishyura

• Ni ubuhe buryo bwo kwishyura bwemewe?

  

  Ushobora kwishyura kuri konti yacu ya banki, Western Union cyangwa PayPal 30% mbere y'igihe nk'aho wabikije, 70% mbere yo kohereza.

Ku bijyanye n'uburyo bwo kohereza

• Ibicuruzwa binyoherezwa gute?

  

  Ubusanzwe twohereza mu bwato bwo mu mazi kuko atari ibicuruzwa bito, kohereza LCL na FCL birahari, Uburyo bwo kohereza buzaterwa n'ingano n'uburemere bw'ibyo watumije, ndetse n'aho umukiriya aherereye.

• Ni ryari igihe cyo kohereza ibicuruzwa gihari mbere?

  

  Igihe cyo kohereza gishobora gutandukana bitewe n'igicuruzwa, ibara n'ingano. Umucuruzi wacu azaguha igihe cyo kohereza kigereranyijwe igihe cyo kohereza.

• Ikiguzi cyo kohereza ibicuruzwa byanjye ni ikihe?

  

  Ikiguzi cyo kohereza kibarwa hashingiwe ku bwinshi, ingano n'uburemere bw'ibyo watumije, ndetse n'aho umukiriya agana. Umucuruzi wacu azaguha ikiguzi cy'ibyo watumije igihe utanze ibyo watumije.

• Ese nshobora gushyiraho akamashini kanjye kohereza ibicuruzwa?

  

  Birumvikana ko ushobora kureka ikigo cyawe gishinzwe gutwara imizigo kigategura ubwikorezi bw'ibicuruzwa, tuzabafasha kohereza ibicuruzwa mu buryo bworoshye.

Mbere yuko dutangira ubufatanye bwacu bwa mbere, ndakeka ko uzaba ufite ibibazo byinshi. Ntacyo bitwaye. Dushyira ku rutonde rw'ibibazo bimwe na bimwe bikunze kugaragara. Niba utabonye igisubizo wifuza, twandikire vuba bishoboka.

Ku bijyanye n'ibicuruzwa

• Ese ibicuruzwa bibungabunga ibidukikije?

  

  Yego, ibicuruzwa bya WALLART ntibingiza ibidukikije. Bikozwe mu bikoresho bishobora kongera gukoreshwa kandi ubwabyo bishobora kongera gukoreshwa. Byongeye kandi, ntibisaba gukoresha imiti yangiza cyangwa imyanda mu gihe cyo kubitunganya.

• Ese turasaba ingano ntoya yo gutumiza?

  

  Dukurikije ibicuruzwa ukeneye, tuzabigenzura, niba dufite ububiko nta reuqest, niba nta bubiko tuzabigenzura dukurikije ibyo ukeneye.

• Ni gute dupakira ibicuruzwa?

  

  Dukoresha ibipfunyika byujuje ibisabwa mu kohereza ibicuruzwa mu mahanga kandi tugashimangira uburyo ibipfunyika bipfunyikamo kugira ngo turinde umutekano w'ibicuruzwa byacu. Iyo habayeho kugura ibintu runaka, umukiriya ashobora no kubipakira mu buryo bwihariye.

• Ese dushobora kwemera OEM/ODM?

  

  Birumvikana. Nk'uruganda, dushobora gutanga ifumbire zijyanye n'ibyo ukeneye kugira ngo ukore.

• Ni ayahe mabara y'ibicuruzwa dushobora gukora?

  

  Dufite amabara menshi yo guhitamo, kandi dushobora no kuyahindura ukurikije ibyo ukeneye, nyamuneka hamagara umucuruzi wacu kugira ngo abyemeze.

Ku bijyanye n'igurisha rya nyuma

• Ese biragoye gushyiraho?

  

  Oya, biroroshye kuyishyiraho. Dushobora kugufasha kumenya uburyo bwo kuyishyiraho, ndetse n'uburyo bwo kwirinda.

• Garanti yawe ni iyihe nyuma yo kugurisha?

  

  Dutanga garanti ku bikoresho byacu n'ubukorikori bwacu. "Twiyemeje gutanga serivisi nziza kandi nziza!" ni yo ntego yacu, uko byaba bimeze kose, ni umuco w'ikigo cyacu gukemura no gukemura ibibazo byose by'abakiriya ku buryo buri wese anyurwa.

• Ese mutanga inyandiko zijyanye n'ibyo?

  

  Yego, dushobora gutanga inyandiko nyinshi zirimo icyemezo cy’uko ibintu bihuye n’amategeko, ubwishingizi n’inkomoko, hamwe n’izindi nyandiko zo kohereza ibicuruzwa mu mahanga aho bikenewe.